Privacy policy

Effective Date: 2024/11/11

Company: MB CUPIDUS

Registered Address: V. Nagevičiaus g. 3, LT-08237 Vilnius

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from Cupidus.store. We are committed to handling your information in accordance with the EU General Data Protection Regulation (GDPR) and other relevant data protection laws.

2. Information We Collect

We may collect the following personal data:

Name, surname
Shipping and billing address
Email address and phone number
Payment information (processed securely via third-party providers)
Order history and preferences
IP address and browser/device data (via cookies)

We do not store full credit card details on our servers. !

3. How We Use Your Data

We use your personal data to:

Process and deliver your orders
Communicate with you (e.g., order confirmations, customer support)
Improve our website and user experience
Send promotional emails (only if you opt in)
Prevent fraud and ensure security

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

Contract performance: To fulfill your orders
Legitimate interests: To maintain and improve our services
Consent: For marketing communications
Legal obligations: To comply with tax and accounting laws

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and provide personalized content. You can manage your cookie preferences via your browser settings.

6. Third-Party Services

We may share your information with trusted third parties only when necessary:

Payment processors (e.g., Stripe, PayPal, Paysera)
Shipping companies
Email marketing platforms (e.g., Mailchimp, if used)
Analytics providers (e.g., Google Analytics)

These parties are GDPR-compliant and contractually obliged to protect your data.

7. Data Retention

We retain your data only as long as necessary for the purposes described in this policy or to meet legal obligations (e.g., tax records). After this period, your data is securely deleted.

8. Your Rights (EU/EEA)

Under the GDPR, you have the right to:

Access your data
Correct inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time (for marketing)

To exercise your rights, please contact us at [Insert email].

9. Children’s Privacy

Our website is intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18.

10. Data Security

We take reasonable technical and organizational measures to secure your data from unauthorized access, loss, or misuse.

11. International Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revised date.

13. Contact Us

If you have questions or concerns about this policy or your personal data, please contact us at:

MB CUPIDUS

Email: cupidus@cupidusstore.com

Website: https://www.cupidus.store